Final answer:
Frontline employees are most likely to feel pressure to implement organizational change, experiencing direct impacts like adapting to new processes and potential job insecurity, which is heightened in situations like downsizing. The correct answer is B) They feel pressure to implement organizational change.
Step-by-step explanation:
In the context of managing people through change, the most likely response of frontline employees to change is that they feel pressure to implement organizational change.
Frontline employees are often the first to experience the direct impact of change initiatives, as they are expected to adjust to new processes, expectations, and possibly even changes to their job roles.
The pressure can stem from several sources, including the need to quickly adapt to new ways of working, fear of job insecurity, concerns about meeting new performance metrics, and uncertainty about the future. Additionally, a lack of trust in management, as illustrated by the manager's dismissive comment in the given context, can exacerbate employees' stress and hinder their willingness to embrace change.
This scenario is especially true in cases of downsizing, where employees may also fear losing their jobs, leading to heightened pressure and job insecurity.