Question

Which tool allows users to reuse content by creating, editing, and publishing knowledge blocks?

a. Agent Workspace
b. Knowledge Authoring Tool
c. Content Management System
d. Knowledge Management
e. Add-in for Microsoft Word

Answer 1

The correct tool for reusing content by creating, editing, and publishing knowledge blocks is a Content Management System (CMS). An example of a CMS is WordPress.

Step-by-step explanation:

The correct answer is c. Content Management System. A Content Management System (CMS) allows users to create, edit, and publish content, including knowledge blocks. It provides a centralized platform for managing and organizing content, making it easy to reuse and share with others.

An example of a CMS is WordPress, which allows users to create and publish blog posts, articles, and other types of content. With a CMS, users can create knowledge blocks, such as FAQs or tutorials, and reuse them across multiple pages or websites.

Unlike other options listed, such as the Add-in for Microsoft Word, a CMS is designed specifically for managing content and facilitating content reuse.