Question

Which would be best when preparing staff for a new way to deliver trays?

a) Providing written guidelines
b) Conducting hands-on training
c) Sending an email memo
d) Ignoring the change

Answer 1

The best way to prepare staff for a new way to deliver trays is by conducting hands-on training, providing immediate feedback and allowing for questions and clarifications.

Step-by-step explanation:

The best way to prepare staff for a new way to deliver trays is by conducting hands-on training. This approach allows employees to practice the new method and receive immediate feedback.

It also provides an opportunity for questions and clarifications to ensure everyone understands the process.

Although providing written guidelines can be helpful as a reference, it may not be sufficient on its own to effectively train staff on the new delivery method. Written guidelines can be ambiguous or may not convey the practical aspects of the task.

Sending an email memo alone would not provide sufficient training. It may briefly introduce the change to the staff, but it does not offer any practical training or hands-on experience.