Final answer:
Firms strive to achieve strategic objectives such as operational efficiency, customer satisfaction, and innovation through their investments in information systems, which also encompass environmental sustainability and market positioning.
Step-by-step explanation:
Firms invest in information systems to achieve a variety of strategic business objectives. These investments can lead to increased operational efficiency, enhance customer satisfaction, foster innovation, help in product development, ensure regulatory compliance, and improve brand visibility. Bureaucracies can also yield positive aspects such as increased productivity and efficiency. Some companies focus on environmental sustainability by reducing emissions, making greener products, and reducing their overall environmental impact. The investment in technology, as well as in human and physical capital, can provide an incentive for a market-oriented economic context. Moreover, these investments can support firms in either expanding their reach or solidifying their dominance in the market, as seen in examples like Microsoft and Amazon.