Final answer:
The methods to organize and automatically synchronize CIs by user groups are Technical Service Offering and Dynamic CI Groups.
Step-by-step explanation:
The two ways to organize Configuration Items (CIs) by user group and automatically synchronize values on a collection of CIs are Technical Service Offering and Dynamic CI Groups.
Technical Service Offering is a method where services are cataloged in a way that relates to how the users interact with the services. This can include the automatic propagation of changes across CIs that are part of the service, facilitating the synchronization of data.
Dynamic CI Groups are collections of CIs that are defined by a set of criteria. These groups are dynamic because they are updated automatically when CIs meet or no longer meet the criteria set for the group, ensuring that CI information is current and synchronized.