68.4k views
3 votes
Identify a process in a bank and one in a retail store that control charts can be used to monitor.

A) Bank process: Loan approval time.
B) Retail store process: Inventory turnover rate.
C) Bank process: Customer service response time.
D) Retail store process: Store layout design.
Please select the correct option(s).

1 Answer

1 vote

Final answer:

Control charts can be applied in a bank to monitor loan approval times and in a retail store to track inventory turnover rates, which assists in managing processes effectively.

Step-by-step explanation:

Control charts are used to monitor the stability of processes and detect any out of control conditions. In the context of a bank, control charts could be employed to monitor the loan approval time. This would involve tracking the time taken to approve loans over a period to identify any variation or trends that could signify process issues. Similarly, for a retail store, control charts could be helpful in monitoring the inventory turnover rate, which is a measure of how quickly inventory is sold and replaced over time. By analyzing this data, a retail store can make informed decisions on ordering and stocking to ensure the right balance of supply and demand.

User Prashant G Patil
by
8.4k points