Final answer:
The claim that changing the business task involves defining a new question or problem is true, as problem definition is crucial to understanding and addressing customer needs and the scope of design projects.
Step-by-step explanation:
The statement 'Changing the business task involves defining the new question or problem to be solved' is true. In the process of problem definition, businesses explore the needs of potential customers, analyze competitors, evaluate government and technological constraints, and assess available resources such as personnel, time, and money.
This foundational step ensures that the problem being addressed is aligned with customer needs and is articulated in a way that is clear and actionable for the design team.
The concept of problem definition is essential, for example, when considering solutions for real-world issues like data breaches in the field of information technology. Knowing what problem to solve is base to the entire design process, which includes exploring questions about the nature and impact of the problem and potential solutions.