Question

What kind of records do HR Requests create?

1) HR Incidents
2) HR Files
3) HR Problems
4) HR Cases

Answer 1

HR requests generally create HR Cases, which are tracked and managed within the HR management system. These cases can lead to further categorization and action, such as creating HR Incidents or HR Problems if systemic issues are identified.

Step-by-step explanation:

HR requests typically create HR Cases. When an employee or manager submits an HR request, it is usually logged as an HR case within the HR management system. These cases are then tracked and managed through their lifecycle, which includes any necessary follow-up actions and documentation until the issue is resolved. Depending on the organization and its HR system, HR cases can be further categorized into specific types, such as inquiries, benefits issues, or policy questions, and assigned to the appropriate HR personnel or team.

For some organizations, specific issues detected in an HR case might also lead to the creation of an HR Incident or an HR Problem, especially if they signify deeper or systemic issues that need to be addressed on a larger scale. However, the standard record created by an HR request is usually an HR case.