Final answer:
Both Technician A and Technician B are correct in their statements about the flash memory chip in a Caterpillar ADEM ECM, which is generally non-removable but can be reprogrammed or updated. Therefore, the correct option is c.
Step-by-step explanation:
The student's question pertains to a Caterpillar ADEM (Advanced Diesel Engine Management) ECM (Electronic Control Module) and the ability to either remove or reprogram its flash memory chip. Technician A says that a flash memory chip may not be removed from a current Caterpillar ADEM ECM. Technician B states that the ADEM flash memory chip can be flashed with new programming. The correct answer here is that both Technician A and Technician B are right. Typically, ADEM ECMs have an integrated flash memory chip that is not meant to be removed or replaced by an end user. However, the programming on this chip can indeed be updated, or 'flashed', with new software to change engine parameters or upgrade the operating system, which can be done by qualified technicians using the proper tools and software.