Question

During an assertiveness training group, a nurse suggests using 'I statements.' The group questions the usefulness of this communication technique. Which explanation by the nurse is most appropriate?

1) When 'I statements' are used, opinions are communicated without blaming others.
2) When 'I statements' are used, anger is displaced by using indirect means.
3) When 'I statements' are used, responsibility for one's behavior is attributed to another.
4) When 'I statements' are used, eye contact is promoted.

Answer 1

The nurse should explain that 'I statements' allow participants to express opinions without blaming others, fostering a non-confrontational and respectful dialogue in the group.

Step-by-step explanation:

The nurse's most appropriate explanation for the value of using 'I statements' in an assertiveness training group is option 1: When 'I statements' are used, opinions are communicated without blaming others. This technique promotes direct yet non-confrontational communication. It involves the speaker taking responsibility for their own feelings and thoughts rather than attributing them to external causes or blaming another group member. This helps to keep the discussion open and avoids escalating conflict. 'I statements' foster a respectful environment and encourage constructive dialogues focused on problem-solving rather than fault-finding.