Question

When a visually impaired patient comes into the medical office, which of the following actions would be the LEAST appropriate?

A) Speaking loudly
B) Offering assistance
C) Clear communication
D) Providing written instructio

Answer 1

The least appropriate action when interfacing with a visually impaired patient is speaking loudly, as it may be perceived as disrespectful. Appropriate actions include offering assistance, ensuring clear communication, and providing accessible written instructions.

Step-by-step explanation:

When a visually impaired patient comes into the medical office, the least appropriate action would be speaking loudly (A). This is because visual impairment does not necessarily affect hearing, and speaking loudly can be perceived as disrespectful or patronizing. Instead, offering assistance (B) in navigating the office or understanding procedures, clear communication (C) about what is happening or what will happen, and providing written instructions in an accessible format (e.g., large print or Braille) or delivering the same instructions verbally would be more appropriate.