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People tend to use emotion-focused rather than problem-focused coping strategies when they:

a) deal with the stress of daily hassles, such as obnoxious cell-phone talkers
b) believe they cannot change a stressful situation
c) appraise a stressful event as a challenge rather than a threat
d) enter the resistance phase of the general adaption syndrome

User Josh Clemm
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Final answer:

Individuals tend to use emotion-focused coping strategies when they believe they cannot change a stressful situation or when they appraise a stressful event as a challenge rather than a threat.

Step-by-step explanation:

Problem-focused coping and emotion-focused coping are two fundamental coping strategies that individuals use when dealing with stress. Problem-focused coping involves actively trying to manage or alter the source of the stress, while emotion-focused coping focuses on changing or reducing the negative emotions associated with stress.

Individuals tend to use emotion-focused coping strategies when they believe they cannot change a stressful situation or when they appraise a stressful event as a challenge rather than a threat. For example, if someone encounters daily hassles, such as obnoxious cell-phone talkers, they might use emotion-focused coping to minimize their negative emotions by avoiding or distancing themselves from the problem.

Entering the resistance phase of the general adaptation syndrome, which is a physiological response to stress, may also lead individuals to use emotion-focused coping strategies to alleviate the negative emotional impact of the stress.

User Gvd
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