Final answer:
In the application process, it is a common practice to have at least 4 touch-points. These communications include an acknowledgment of receipt, status updates, the final decision, and possible follow-up. Clear communication is an integral element of the application process.
Step-by-step explanation:
When communicating with an applicant about the status of their application, it's important that the process includes a minimum of touch-points to ensure clarity and maintain a professional relationship. While there's no one-size-fits-all answer, a common practice is to have at least 4 such touch-points. These could include an acknowledgment of the application receipt, communication during the review process, notification of the outcome, and potential follow-up. However, the specifics may vary based on company policy or the nature of the application process.
It's crucial to remember that communication is not just a courtesy, but an integral part of the application process. For instance, if you mention that you'll be calling to check on the status, it is important to actually follow through with that phone call. Marking your calendar can help you remember to make that call.
The last step in the design process is often to communicate the process and results. This could be considered akin to communicating with an applicant, as both involve providing relevant information about the status of an endeavor and ensuring that all stakeholders are informed.