Final answer:
The first step in the reasonable suspicion protocol is documenting the observed behavior of the associate suspected of being under the influence of alcohol or drugs and ensuring workplace safety. A supervisor should take immediate action and notify the appropriate company officials according to company policy and local laws.
Step-by-step explanation:
When you notice an associate stumbling, behaving unsafely, and they smell of alcohol or drugs, the first step in the reasonable suspicion protocol typically involves documenting the behavior and observations. The individual responsible for overseeing the workplace safety, such as a supervisor, should take immediate action to ensure the safety of all employees, which might include separating the associate from any potentially dangerous work activities, and proceeding to notify human resources or another designated official within the company to initiate a more formal investigation process or response.
It's crucial to handle the situation with discretion and professionalism, respecting the associate's privacy and rights, while also taking necessary actions to maintain a safe work environment. If a formal test for substance use is to be conducted, it should be done in accordance with company policy and local laws.