Final answer:
Faculty and staff may not provide grades or other personally identifiable information over the phone. This is to protect privacy and avoid biased information.
Step-by-step explanation:
The statement 'Faculty and staff may not provide grades or other personally identifiable information over the phone' is true. One reason for this is the need to protect sensitive information and maintain privacy. Sharing personally identifiable information over the phone can pose a security risk and compromise the privacy of students, staff, and faculty. Therefore, educational institutions have policies in place to restrict the release of such information. Another aspect to consider is the potential for bias in phone conversations. Not everyone has a phone, and cell phone numbers may not be listed in directories. This can lead to a non-representative sample of respondents, making phone-based information sharing less reliable. In many educational institutions and organizations, there are strict privacy policies in place to safeguard students' personally identifiable information. Faculty and staff are often prohibited from providing grades or other sensitive information over the phone without proper verification of the identity of the person making the inquiry. This practice is in line with privacy regulations and helps ensure that confidential information is only disclosed to authorized individuals through secure and verified channels. If someone needs access to such information, they may be directed to use more secure and controlled methods of communication or follow specific procedures to confirm their identity.