Question

You Are the Trainer Essay - Summative Assignment

You have been assigned to onboard a new associate to your workplace. Come up with a plan to ensure that all elements of Customer Service are covered with the new hire.
Remember to use the Sandwich format to organize your plan.

a) Introduction
b) Meat of the Essay
c) Conclusion

Answer 1

To ensure that all elements of Customer Service are covered with the new hire in my workplace, I would use the Sandwich format to organize my plan, which includes an introduction, meat of the essay, and conclusion.

Step-by-step explanation:

To ensure that all elements of Customer Service are covered with the new hire in my workplace, I would use the Sandwich format to organize my plan, which includes an introduction, meat of the essay, and conclusion. The introduction would provide an overview of the importance of customer service and its impact on the success of the company. In the meat of the essay, I would cover various elements of customer service such as communication skills, problem-solving abilities, empathy, and conflict resolution. I would provide examples and explanations of how each element contributes to providing excellent customer service. Lastly, in the conclusion, I would summarize the main points and emphasize the importance of thorough training and continuous improvement in customer service for the company's success.