Final answer:
Three operational tools available for developing coffee and product knowledge are coffee encyclopedia, tasting sessions, and online courses.
Step-by-step explanation:
Three operational tools that are available to develop coffee and product knowledge are:
- Coffee encyclopedia: A comprehensive guide or reference book that provides information about different types of coffee, brewing methods, flavor profiles, and coffee regions.
- Tasting sessions: Organized events where participants can sample and evaluate different types of coffee, allowing them to develop their sensory skills and understanding of coffee flavors.
- Online courses: Internet-based courses that provide structured learning materials and resources related to coffee and product knowledge. These courses can cover topics such as coffee cultivation, processing, brewing techniques, and coffee industry trends.