Final answer:
The critical points to communicate during a shift report in healthcare include patient name, current physical status, activities that have contributed to the current status, problems that have occurred during the shift, nursing care to address problems, and a readback or response.
Step-by-step explanation:
The critical points to communicate during a shift report or hand-off communication in healthcare include:
- Patient name
- Current physical status
- Activities that have contributed to the current status
- Problems that have occurred during the shift
- Nursing care to address problems
- A readback or response
By communicating these critical points, healthcare professionals can ensure continuity of care and effectively transfer patient information from one shift to another.