Question

Which of the following is not an option to improve the efficiency and effectiveness of internally performed value chain activities?

a) Insist on across-the-board cost cuts in all value chain activities—those performed by suppliers, those performed in-house, and those performed by distributors-dealers.

b) Adopt best practices for quality, marketing, and customer service.

c) Reallocate resources to activities that address buyers' most important purchase criteria, which will have the biggest impact on the value delivered to the customer.

d) Adopt new technologies that spur innovation, improve design, and enhance creativity.

Answer 1

Option a) Insist on across-the-board cost cuts in all value chain activities is not an option to improve the efficiency and effectiveness of internally performed value chain activities.

Step-by-step explanation:

The option that is not an option to improve the efficiency and effectiveness of internally performed value chain activities is: a) Insist on across-the-board cost cuts in all value chain activities—those performed by suppliers, those performed in-house, and those performed by distributors-dealers.