Final answer:
The phenomenon in this scenario is countertransference, where nurse Jane is developing personal feelings towards Amanda that reflect her own unmet needs. Jane should seek supervision to ensure that her personal feelings do not affect her professional responsibilities.
Step-by-step explanation:
The phenomenon occurring here is countertransference, which refers to a situation where a healthcare provider develops personal feelings toward a patient that may be related to their own unresolved issues. In this case, nurse Jane is experiencing positive feelings towards the patient, Amanda, who validates Jane's hard work and dedication, something she feels is unappreciated by others.
The most beneficial response for both Jane and the patient would be option B) Countertransference; Seek supervision. By seeking supervision, Jane can discuss her feelings with a therapist or a supervisor who can help her understand and manage these emotions without letting them negatively impact her professional judgment and the care she provides to Amanda and other patients.