Final answer:
Frank Davis prefers expert and legitimate power, relying on his expertise and position as a marketing director. His lack of referent power, however, may limit his ability to inspire and resolve conflicts effectively within the organization.
Step-by-step explanation:
Preferred forms of power:
Frank Davis’s preferred forms of power are expert and legitimate power. His expert power derives from his specialized knowledge and skills, gained through extensive experience in his field. As a marketing director, his legitimate power stems from his formal position within the organization, authorizing him to make decisions and enforce them. However, Davis appears to lack referent power, which is the influence one possesses due to the respect or admiration others have for them.
This type of power is crucial for leaders to inspire and motivate their team. The challenges faced by Frank Davis in gaining referent power indicate that despite his expertise and position, he may struggle in garnering voluntary followership or dealing with conflicts such as the one with Thomas Green effectively. Expert power is crucial in organizations because individuals rely on the knowledge and skills of those who are specialists in their fields.