Final answer:
The SPIN selling framework consists of four types of questions: situation, problem, implication, and need-payoff questions. Option number a, d,f and g are correct.
Step-by-step explanation:
The SPIN selling framework is a method used for selling products or services. It consists of four types of questions:
Situation questions: These questions gather information about the customer's current situation. Example: 'What kind of products are you currently using?'
Problem questions: These questions identify potential problems or challenges that the customer is facing. Example: 'Are you experiencing any difficulties with your current products?'
Implication questions: These questions explore the consequences of the identified problems. Example: 'How do these difficulties impact your business operations?'
Need-payoff questions: These questions highlight the benefits and solutions offered by the product. Example: 'Would it be useful to have a product that addresses these challenges and improves efficiency?'