Final answer:
Verbal communication includes all choices except tone of voice, as it is a part of non-verbal communication, which communicates additional meaning beyond the words themselves.
Step-by-step explanation:
Verbal communication includes all the below except tone of voice, which is actually a component of paralanguage rather than verbal communication. Verbal communication encompasses the use of words while speaking, and it can indeed convey a broad range of meanings, including interest, understanding, insults, and judgment through the words a person speaks. However, the tone of voice, while intricately linked with spoken language, is considered an aspect of non-verbal communication because it is not the words themselves but how they are said that conveys additional information.
Therefore, to answer the question "Verbal communication includes all the below except?", the correct response would be tone of voice. This element falls more accurately under the umbrella of non-verbal communication, which includes kinesics (body movements and gestures) and paralanguage (voice quality, speaking style, pitch, and other vocal cues). While verbal communication is crucial in conveying content, non-verbal components like tone of voice play a substantial role in how a message is received and interpreted.