Final answer:
User interfaces in non-technical terms facilitate process automation by allowing users to create and manage flows without needing programming knowledge, integrating human decision-making in automated systems.
Step-by-step explanation:
User interfaces play a crucial role in modern software systems, particularly in the realm of process automation capabilities, also known as flows. These interfaces are designed to be non-technical, enabling individuals without programming expertise to build and manage automated processes. This is especially significant in automated systems that involve human software interactions, encompassing the decision-making processes of workers as they interact with and are supported by the software system.