Final answer:
The visibility of Work Notes to all users accessing a record depends on the platform or application settings. In some systems like ServiceNow, they are visible only to users with certain roles, whereas other systems may allow open visibility for collaboration. Organizational policies play a key role in determining these accessibility settings.
Step-by-step explanation:
The statement 'Work Notes are visible to all users accessing the record' can be true or false depending on the system or application in question. In many customer relationship management (CRM) systems, project management tools, or other collaboration software, Work Notes or similar notations can be either private or public based on the settings configured by the user or the system administrator.
For instance, in a tool like ServiceNow, Work Notes are typically only visible to the IT staff or users with the appropriate roles within the platform, rather than to all users. On the other hand, in some systems, notes might be made visible to every user with access to a particular record for transparency and collaboration purposes. Thus, without specifying the particular application or platform, it cannot be universally stated whether Work Notes are visible to all users or not.
Organizations usually have policies in place to determine how and when information, such as Work Notes, should be shared or restricted within their systems to safeguard sensitive information and adhere to privacy requirements.