Question

Change control must balance the need to make beneficial changes that deliver additional value with the need to protect customers and users from the adverse effects of changes. What is the purpose of change control?

1) To make beneficial changes
2) To deliver additional value
3) To protect customers and users
4) To balance the need for change

Answer 1

The purpose of change control is to balance the need for beneficial changes that deliver additional value with protecting customers and users from adverse effects.

Step-by-step explanation:

The purpose of change control in a business project is to balance the need to make beneficial changes that deliver additional value with the need to protect customers and users from the adverse effects of changes. Change control ensures that any modifications made to a product or process are carefully assessed and implemented to minimize any negative impact.

For example, in the context of software development, change control involves evaluating proposed changes to a software system and determining their potential impact on the users. This includes considering factors such as whether the changes will introduce new bugs or disrupt the existing functionality. By carefully managing changes, businesses can ensure that they are improving their products or processes without causing harm to their customers.

In summary, the purpose of change control is to balance the need for change by making beneficial changes that deliver additional value, while protecting customers and users from any adverse effects that these changes may have.