Final answer:
Before undertaking e-mail communication with a patient, obtaining informed consent, using clear language, avoiding personal opinions, and sharing sensitive information with encryption are important.
Step-by-step explanation:
Before undertaking e-mail communication with a patient, the appropriate action to take is to obtain informed consent. This is important because it ensures that the patient is aware of the purpose and potential risks of the communication, and gives them the opportunity to consent or decline.
Using medical jargon extensively is not recommended as it can lead to confusion and misunderstandings. It is important to communicate in clear and understandable terms.
Including personal opinions is also not appropriate in professional communication. Personal opinions may bias the information conveyed and can negatively impact the patient's trust.
Lastly, it is crucial to share sensitive information with encryption. Encryption helps to protect the confidentiality and privacy of the patient's information, preventing unauthorized access.