Final answer:
Social software can help harness the wisdom of the crowd by facilitating collaboration and diverse input.
Step-by-step explanation:
Social software can help harness the wisdom of the crowd by facilitating collaboration and diverse input. Unlike options (a) and (b), which limit communication channels and exclude diverse perspectives, social software creates a platform for people to come together and contribute their ideas and expertise.
By connecting individuals and providing a space for sharing knowledge and insights, social software allows for a larger pool of perspectives and ideas to be considered. This leads to a more comprehensive and informed decision-making process, ultimately harnessing the collective wisdom of the crowd.