Question

Which of the following documents is used to track the progress of the fulfillment process?

a) Invoice
b) Purchase order
c) Packing slip
d) Bill of lading

Answer 1

A purchase order is used to track the fulfillment process, providing details of the items or services required and agreed prices, and updates on the order's progress.

Step-by-step explanation:

The document used to track the progress of the fulfillment process is the purchase order. A purchase order (PO) is a document created by the buyer and sent to the seller, detailing the items or services required and the agreed upon prices.

Once the seller accepts the PO, it becomes a legally binding contract. The PO allows both parties to track the progress of the order from inception to delivery, with updates at each stage, such as order confirmation, dispatch, and receipt of goods.