Final answer:
Healthcare organizations require clearly defined work rules and personnel policies to maintain a professional, safe, and legally compliant environment, and ensure patient safety. Organizational culture and government regulations necessitate these protocols, which guide employee behavior and set standards for crisis situations as well.
Step-by-step explanation:
It is essential for every healthcare organization to have work rules and personnel policies related to expected behavior because these policies help maintain a professional and safe environment.
Firstly, organizational culture greatly influences employee behavior, setting expectations that employees must follow to promote workplace harmony and success. In the healthcare setting, this includes abiding by protocols that protect both the health and privacy of patients.
Similarly, explicit rules in workplace policies help address issues such as harassment, which healthcare organizations take very seriously. These policies include definitions and procedures for preventing and addressing issues to maintain a respectful and legally compliant environment. Moreover, in the healthcare industry, government regulations determine which procedures can be performed by which personnel, reinforcing the need for clear rules to ensure patient safety and compliance.
Furthermore, standards have historically been set to mandate acceptable behavior, and in healthcare, the stakes are even higher because patient lives are involved. For example, during the COVID-19 pandemic, healthcare workers followed strict protocols to protect themselves and patients.
Lastly, behaviors or practices expected of healthcare workers not only guide daily operations but are also critical in crisis situations, illustrating the importance of having a well-understood set of work rules and policies.