Final answer:
ASAP Mobile (AB only) and 4TEL (BC Only) tests analyze the behavior and characteristics of customers who exceed the time allowance in their cell phone contracts. The data gathered helps mobile service providers optimize plans, detect abuse or inefficiencies, and offer better deals. An example of the analysis is customers who exceed their time allowance making fewer calls but sending more text messages.
Step-by-step explanation:
The ASAP Mobile (AB only) and 4TEL (BC Only) tests are mainly focused on analyzing the behavior and characteristics of customers who exceed the time allowance included in their basic cell phone contracts. These tests are designed to gather data about the usage patterns of these customers, such as the duration of their calls and the frequency of their text messages.
By conducting these tests, mobile service providers can identify trends and patterns in the behavior of customers who go over their allocated time allowance. This information can be used to optimize their plans and offer better deals, as well as detect potential abuse or inefficiencies in the system.
Example: If the ASAP Mobile (AB only) test reveals that a majority of customers who exceed their time allowance make very few calls but send a high volume of text messages, the provider may consider offering a plan with unlimited texts and fewer minutes.