Final answer:
Georgia should communicate the necessity and permanence of the new policies, express confidence in her team's abilities to manage the increased workload, and remind them that adapting to these changes is part of their professional responsibilities.
Step-by-step explanation:
Georgia, the operations director at a company that has recently introduced new quality standards, should communicate effectively with her team to ensure successful implementation of these standards. While she has indicated that there will be an increased workload, Georgia should also:
- Reinforce that the new policies are the new standard practice and need to be adhered to.
- Recognize and affirm the team's capabilities, showing confidence in their ability to meet the new challenges.
- Encourage adaptability and remind the team that it's part of their job to grow with the company and adopt new policies.
It is beneficial for Georgia to remain open to feedback, seek additional resources or budget if necessary, demonstrate flexibility, provide clarity on the organization's mission, and, most importantly, to value her team by acknowledging their past successes and capacity to take on new challenges.