Final answer:
The best closing that indicates satisfaction and resolution confidence is, "We appreciate your feedback and have addressed the issue. We are confident that it has been resolved." It's vital to show value for the customer's opinion, assure a resolution, and end with a polite and professional closing.
Step-by-step explanation:
The best closing statement that expresses a desire to satisfy the customer and conveys confidence that the problem has been resolved is option 4: "We appreciate your feedback and have addressed the issue. We are confident that it has been resolved." This option is effective because it acknowledges the customer's feedback, which is essential in showing that their opinion is valued. It also demonstrates that action has been taken to address the issue, and it ends with a strong assertion of confidence, assuring the customer that the problem is resolved.
When concluding correspondence, especially in a business context, it's crucial to maintain a professional tone, show appreciation for the customer's input, and assure them of a resolution. Phrases like "We appreciate your feedback" and "We are confident" help to convey the right balance of courtesy, acknowledgment, and assurance.
Always end your communication with a polite closing line and a professional complimentary close, followed by your full name, as a sign of professionalism and respect towards the customer.