Question

Mrs. G. has brought her daughter Karen to the clinic as a new patient. Which of the following techniques used by the nurse to establish effective communication during the interview process is not correct?

a. The nurse introduces himself or herself and asks the names of all family members present.
b. After the introduction, the nurse is careful to direct questions about Karen to Mrs. G. because she is the best source of information.
c. After the introduction and explanation of her role, the nurse begins the interview by saying to Karen, "Tell me about your volleyball team."
d. The nurse chooses to conduct the interview in a quiet area with few distractions.

Answer 1

The technique used by the nurse that is not correct in establishing effective communication during the interview process is option c.

Step-by-step explanation:

The technique used by the nurse that is not correct in establishing effective communication during the interview process is option c. After the introduction and explanation of her role, the nurse begins the interview by saying to Karen, "Tell me about your volleyball team." This question is unrelated to the purpose of the interview, which is to gather information about Karen's health and medical history.