Question

The phone rings at the nurses' station. What should you say when answering the phone?

A) "Hello, this is the nursing station."
B) "Nursing station, how can I help you?"
C) "Good morning, nurse speaking."
D) "Who is calling?"

Answer 1

The ideal way to answer the phone at the nurses' station is with Option B. "Nursing station, how can I help you?" as it is professional and offers assistance.

Step-by-step explanation:

When answering the phone at the nurses' station, it's important to be both professional and courteous.

The best way to answer the phone is with a greeting that includes the location and an offer to assist. The most appropriate way to answer the phone at a nurses' station would be: "Nursing station, how can I help you?"

This provides an immediate identification of the location and a willingness to assist the caller.

Hence, the correct answer is: Option B.