Question

The nurse has important information to share with a parent who has brought his child to the emergency department. The nurse discovers that the parent, who appears very anxious, has just learned his son will require surgery. The most effective teaching approach in this situation is:

1. Telling
2. Trusting
3. Participating
4. Group teaching

Answer 1

In an emergency department situation where a parent is anxious about their child needing surgery, the most effective teaching approach is 'Telling', which allows for quick and clear communication of vital information.

Step-by-step explanation:

The most effective teaching approach in this situation, where a parent is anxious about his child requiring surgery, would be Telling. This approach involves directly providing information in a clear and precise manner, which is beneficial when time is of the essence, and the parent needs to understand the critical information quickly. Given the high-stress environment of an emergency department, approaches that demand more extensive involvement from the parent, such as Participating or Trusting, may not be practical. Group teaching is not appropriate in this individual scenario. Effective communication also involves ensuring that information is conveyed in a compassionate manner, respecting patient and parent privacy, and confirming understanding. Furthermore, to ensure the information is received well, the nurse should confirm the parent's understanding and offer reassurance, whilst also being available to answer questions or provide further clarification if needed.