Final answer:
Quality assurance is the process of monitoring and evaluating the quality of care and services provided within a health care facility. It involves maintaining and improving standards of care to ensure safe and effective treatment for patients.
Step-by-step explanation:
Quality assurance is the process by which the quality of the care and services provided to patients within a health care facility is monitored and evaluated. It involves maintaining and improving standards of care to ensure safe and effective treatment for patients. Quality assurance measures may include reviewing medical records, conducting patient satisfaction surveys, and implementing protocols to prevent medical errors.
A concrete example of quality assurance in a health care facility is the regular review of patient outcomes and safety indicators, such as infection rates, medication errors, and surgical complications. By monitoring and evaluating these indicators, health care providers can identify areas for improvement and take necessary steps to enhance the quality of care.
Overall, quality assurance plays a crucial role in maintaining high standards of care and improving patient outcomes within health care facilities.