Final answer:
The dental assistant can acknowledge the patient's fear and offer reassurance to show empathy.
Step-by-step explanation:
The best response for the dental assistant to show empathy towards a patient who is afraid of needles is to acknowledge their fear and offer reassurance. For example, the dental assistant could say, 'I understand that needles can be scary for some people. We can work together to make you as comfortable as possible. I'll do my best to make the experience as easy for you as I can.'
Showing understanding and empathy towards the patient's fear can help to alleviate their anxiety and build trust with the dental assistant.
It's important for dental assistants to be sensitive and supportive, as dental anxiety is a common issue that many patients face. By creating a safe and comfortable environment, dental assistants can help patients overcome their fear and receive the care they need.