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Managers implementing organizational change for patient safety need to address all but which of the following?

A. Learn quickly before the end of the shift.
B. Create and sustain trust.
C. Actively manage the change process.
D. Involve staff in decision making.

1 Answer

3 votes

Final answer:

For successful organizational change for patient safety, 'Learn quickly before the end of the shift' is not a recommended approach. Instead, creating trust, managing the change process, and involving staff in decision-making are essential elements for implementing sustainable improvements. Option A is correct.

Step-by-step explanation:

Managers implementing organizational change for patient safety need to address several critical factors to successfully transform the healthcare environment. However, one option that does not align with best practices for managing organizational change is the need to 'Learn quickly before the end of the shift.'

This suggests a rushed approach to learning, which is contrary to the comprehensive understanding required for effective change. In contrast to this option, strategies such as creating and sustaining trust, actively managing the change process, and involving staff in decision-making have proven to be vital for ensuring that changes are implemented smoothly and sustainably.

Creating and sustaining trust is essential as it underpins the willingness of staff to buy into new practices and supports a safe environment where they can voice concerns and suggest improvements.

Actively managing the change process ensures that the change is purposeful, well-communicated, and systematically integrated into the organization's operations. Involvement of staff in decision making is crucial for securing buy-in and ensuring that changes are practical and that staff feel a sense of ownership over new safety protocols.

The patient safety is a critical issue in healthcare, and managing change effectively is key to improvement. Successful change management in healthcare requires a thoughtful and collaborative approach, not a hasty one.

User G Davison
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