Final answer:
The first step when using heuristics for decision-making is to identify all possible options, before employing cognitive shortcuts to choose efficiently.
Step-by-step explanation:
When Motie wants to use heuristics to make a decision, the first step should be to identify all possible options. This involves recognizing the range of choices available before applying any simplifying strategies to make the decision. Once all options are identified, Motie can then use cognitive shortcuts, like choosing the daily special off a menu or voting for a candidate from his preferred political party, to make his decision more efficiently. These shortcuts are particularly useful when faced with too much information, limited time, when the decision is not critical, when there's little information available, or when an appropriate heuristic readily comes to mind.