Final answer:
To be more attentive to every guest, practice active listening and maintain eye contact to show engagement. Monitor your own body language, speaking slowly and clearly, and demonstrate a proactive and positive attitude in all interactions.
Step-by-step explanation:
To be more attentive with every guest, firstly, listen actively which involves paying close attention to what the guest is saying, understanding the underlying emotions, and responding appropriately. Active listening helps in building rapport and shows that you value the guest's input. Secondly, it is essential to maintain eye contact, which conveys to the guest that they have your full attention and that you are engaged in the conversation. This does not mean staring, but rather giving the guest enough eye contact to show that you are focused on them. Avoid multitasking and ensure you provide a responsive and personalized experience for the guest.
Additionally, it's important to monitor body language. Uncross your arms, avoid fidgeting, and remain attentive to your facial expressions as well as those of the guest, which can offer clues to their feelings and help you to better cater to their needs. Furthermore, speaking slowly and clearly ensures that guests can understand you despite any distractions or noise in the environment.
Finally, be willing to go above and beyond by arriving early, dressing professionally, providing clear and detailed responses, and always conveying enthusiasm and a positive attitude. By doing this, you demonstrate a commitment to excellent service. Moreover, participating actively by asking clarifying questions or offering suggestions shows your interest and dedication to being involved in providing a high level of service.