Final answer:
The process that allows a technician to update inventory when receiving an order is known as perpetual inventory. It ensures continuous tracking and adjustment of stock levels in real time.
Step-by-step explanation:
When a technician receives an order, a process known as perpetual inventory allows the technician to update the stock to reflect any changes received in the shipment. The correct answer is b. perpetual inventory. This method involves continuously tracking inventory levels, so adjustments can be made in real-time as goods are received or sold. This system is essential in maintaining accurate inventory records and can help in preventing stockouts or overstocking situations.