Question

Jack took up the job of a front desk staff at a reputed hotel. He will be interacting with various customers and employees from different parts of the world. Which two strategies can Jack's manager suggest to help him adapt to a diverse workplace?

The manager is quite impressed with Jack. He wants to encourage Jack to actively listen and explore all solutions. He also wants to train Jack to avoid using I-statements and encourage him to participate in programs that teach him more about his own ethnic group. In addition, the manager wants to help Jack to understand the customs of other cultures.

Answer 1

He wants to encourage Jack to actively listen and explore all solutions.

Jack to understand the customs of other culture

Step-by-step explanation:

Since in the question it is mentioned that jack has working as a front desk staff in reputed hotel. His job role is to interacting with the differnt customers who belong from different countries so the strategies that need him to adopt the diverse workplace is to motivate him for actively listen and explore the solutions also understands the other culture customs