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______ is the pattern of basic assumptions that a given group has invented, discovered, or developed in learning to cope with its problems of external adaptation and internal integration, and that have worked well enough to be considered valid.

a. Organizational culture
b. Organizational climate
c. Organizational structure
d. Organizational identity

1 Answer

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Final answer:

Organizational culture is the pattern of basic assumptions that a group develops to cope with its problems. It includes values, norms, and interactions among employees. Organizational culture can be measured using survey instruments.

Step-by-step explanation:

Organizational culture is the pattern of basic assumptions that a given group has invented, discovered, or developed in learning to cope with its problems of external adaptation and internal integration, and that have worked well enough to be considered valid. It encompasses the values, visions, hierarchies, norms, and interactions among its employees. Organizational culture is reflected in observable artifacts such as symbols, language, narratives, and practices, as well as in espoused values and unobservable basic assumptions. Researchers have developed survey instruments to measure organizational culture.

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