Final answer:
A pre-processing strategy in business seeks to move tasks to an earlier time to optimize operations and improve efficiency. The correct answer is A. Earlier.
Step-by-step explanation:
A pre-processing strategy attempts to shift the workload involved in serving a customer to a non-peak period by handling tasks in advance. The answer to the question 'A pre-processing strategy tries to move the work done to process a customer to an ______ time' is A. Earlier. The aim of this approach is to optimize operations and improve efficiency by reducing the workload during peak times and speeding up service when the customer interacts with the process.