Final answer:
Leaders and managers both require emotional intelligence to effectively motivate their teams, facilitating a better understanding of team members and enabling tailored motivational strategies.
Step-by-step explanation:
Both managers and leaders require emotional intelligence to motivate others to accomplish tasks. Emotional intelligence involves the ability to understand and manage one's own emotions, as well as the emotions of others. It is crucial for effective leadership as it helps in building strong relationships, empathizing with team members, and fostering a motivated and collaborative work environment.
Leaders and managers using emotional intelligence tend to create incentives that align with the values and aspirations of their team members, which can come in different forms. For example, purposive incentives appeal to someone's concern about a cause, while material incentives involve tangible rewards. Leaders can demonstrate emotional intelligence by recognizing each team member's unique motivational drivers and tailoring their approach to suit those drivers, whether they prioritize financial rewards, autonomy, or the content of their work.