Question

Shen is a supervisor at Starbucks. He recently received a special motivation report telling him that his three employees are each motivated by different things. In particular, Yakov is motivated by recognition, Ana is motivated by money, and Charles is motivated by time off work.

After reading the report, Shen sent out the following email to his teammates.
Hi,
As you may know, Starbucks is in a battle with McDonald's to capture the early morning coffee customer. Last month, our location sold 180 lattes per day, while the McDonald's down the street sold 220. We are distributing special coupons this month offering 50 cents off any latte. We want to beat McDonald's next month.
Good luck and happy selling!
Best regards,
Shen
Do you think some kind of reward would be appropriate to motivate Charles? If so, what should it be?
A. Recognition
B. Money
C. Time off work
D. Special sales tips

Answer 1

Charles should be motivated with time off work.

Step-by-step explanation:

Charles is motivated by time off work, so an appropriate reward to motivate him would be C. Time off work. By offering Charles time off work as a reward, it aligns with his specific motivation and can increase his job satisfaction and productivity.