Final answer:
The observed behavior verbal statement about intentions represents the cognitive component of attitudes.
Step-by-step explanation:
The observed behavior verbal statement about intentions, 'I want to transfer to another department,' represents the cognitive component of attitudes. Attitudes have three components: affective, cognitive, and behavioral (Rosenberg & Hovland, 1960). The affective component pertains to the feelings associated with an attitude, while the cognitive component involves beliefs and knowledge. The behavioral component refers to the effect of the attitude on behavior.