Final answer:
It is true that employees from different departments with divergent performance criteria and reward systems may encounter goal incompatibility, potentially leading to conflicts.
Step-by-step explanation:
It is true that two employees from different departments who are evaluated on different performance criteria and compensated based on different reward systems are likely to experience conflict due to goal incompatibility. This scenario encapsulates the elements of performance evaluation and compensation systems which are vital for motivating and guiding employee behavior.
When employees perceive these systems as fair and aligned with organizational goals, they are more likely to be motivated and experience less conflict. However, when differences arise due to distinct departmental goals and rewards, this can lead to conflicts as employees may prioritize performance based on their respective criteria that do not necessarily align with each other or the broader organizational objectives. This can become particularly complex in environments where organizational culture and interdepartmental interaction play significant roles in everyday business operations.