Final answer:
When the item customers want is in stock, lost customer sales will fall. Having items in stock can enhance customer satisfaction and loyalty, leading to increased sales in the long run.
Step-by-step explanation:
When the item customers want is in stock, lost customer sales will fall. This is because when the item is available, customers are more likely to complete their purchase, resulting in fewer lost sales. For example, if a customer goes to a store looking for a specific product and finds that it is in stock, they are more likely to buy it immediately. On the other hand, if the product is out of stock, the customer may choose to not buy it and look for alternatives or delay their purchase.
Moreover, having items in stock can also enhance customer satisfaction and loyalty, which can lead to increased sales in the long run. When customers consistently find the products they need in stock, they are more likely to return to the store and make repeat purchases. This can contribute to overall business growth and success.